{"id":100404,"date":"2026-03-02T10:44:14","date_gmt":"2026-03-02T09:44:14","guid":{"rendered":"https:\/\/lavrin.eu\/returns-and-complaints\/"},"modified":"2026-03-23T12:20:40","modified_gmt":"2026-03-23T11:20:40","slug":"returns-and-complaints","status":"publish","type":"page","link":"https:\/\/lavrin.eu\/en\/returns-and-complaints\/","title":{"rendered":"Returns and Complaints"},"content":{"rendered":"

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Returns and Complaints<\/h1>\n

 <\/p>\n

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Returns and Complaints<\/p>\n

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Your satisfaction is important to us. At the same time, we take care to protect the quality and hygiene of our products. Below you will find the terms for withdrawal from the contract<\/strong>, returning goods<\/strong>, and complaints<\/strong>. <\/p>\n

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1. Withdrawal from the Contract (14 days)<\/h2>\n

As a consumer, you have the right to withdraw from the contract without giving a reason within 14 days<\/strong> from the date of delivery of the goods.<\/p>\n

How to proceed<\/h3>\n

If you wish to withdraw from the contract, please contact us by email at:
info@lavrin.eu<\/svg><\/span><\/a><\/strong><\/p>\n

We will then provide you with instructions for returning the goods.<\/p>\n

The goods must be sent back no later than 14 days from the date of notification of withdrawal from the contract<\/strong>.<\/p>\n

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2. Condition of Returned Goods<\/h2>\n

The product may be tested only to the extent necessary to determine its characteristics and functionality<\/strong>, similar to a physical store.<\/p>\n

Returned goods must be:<\/p>\n